Support

Technical help for your effects

Something not working as expected? Performance issues, conflicts with your theme or just unsure how to implement an effect? This page is your shortcut to fast answers.

Contact support

Request a custom effect

Average reply time: < 24h

Priority for paying customers

Start with self-service

Most issues can be solved in a few minutes with the right article or snippet.

What we can help you with

Installing the pack on Elementor, Gutenberg or another builder
Fixing visual glitches (overlaps, z-index, responsiveness)
Improving performance (CPU / memory / animation smoothness)
Integrating with caching, CDN or custom themes
Questions about your license, invoices or subscription

Before opening a ticket

To speed things up, please prepare:

URL of the affected page (public or staging)
Your WordPress setup (theme, builder, cache plugins)
Screenshots or a short Loom/video if possible
Steps to reproduce the issue

Live-site emergency?

Use the support form and start your subject with “URGENT”. We’ll do our best to prioritize your case, especially if your layout is broken for visitors.

Open a support request

The more details you share, the easier it is for us to reproduce the problem and suggest a clean fix or snippet.

By submitting this form, you agree that we may store and process your data to handle your support request, in accordance with our Terms and Privacy Policy.

Need a custom effect?

If you need something very specific (a tailored animation, a special background, or an effect adapted to your brand), we can create it as a custom service.

We review your needs and technical context
We send you a quote and a rough timeline
We deliver code and implementation notes

Discuss a custom effect